VictorOps Employees Reviews, Feedback, Testimonials

Employee Testimonials

People who work here often talk about the team-first vibe. You will hear stories about cross-functional collaboration, late-night problem solving, and quick celebrations when incidents are resolved. Many say you’ll learn fast because you are thrown into real problems with supportive peers. A few long-tenured employees mention occasional process churn as the product grows, but most testimonials praise the camaraderie and hands-on experience. If you value practical learning and close-knit teams, working here often feels rewarding.

Company Culture

The company culture leans toward being mission-driven and pragmatic. Teams are focused on reliability and customer outcomes, so you will see an emphasis on operational excellence and continuous improvement. People are generally transparent and willing to share feedback, and the environment encourages ownership. There is also a friendly undercurrent — informal chats, small celebrations, and an appreciation for engineers and ops folks who go the extra mile. If you search for information about company culture at VictorOps, expect to hear about collaboration, responsiveness, and a bias for action.

Work-Life Balance

Work-life balance here is mixed, but many say it is manageable. You will have periods of intense work, especially during on-call rotations or product launches, but teams try to spread load fairly. Managers are usually understanding about personal commitments, and flexible scheduling is common. You will find that the company supports time off and encourages people to take breaks after heavy incident periods. For those who value predictable hours, some roles may be better than others; incident response and SRE roles naturally demand more availability.

Job Security

Job security is generally stable but tied to business performance and changes in product strategy. There have been organizational restructurings in the past, which impacted certain teams more than others. Employees who consistently deliver measurable impact and adapt to shifting priorities will typically find their positions secure. Overall, this is not a place where roles are guaranteed indefinitely; there is reasonable expectation that changes will occur as the company evolves.

Leadership and Management

Leadership tends to be hands-on with a technical bent. Senior leaders communicate product priorities and emphasize reliability and customer satisfaction. There is an operational focus in leadership discussions, and decisions are often informed by incident data and customer feedback. Communication from the top can vary by period — sometimes very clear during product initiatives, and at other times less frequent during rapid change. Leaders do invest in product stability and customer success, which resonates with engineering and ops teams.

Manager Reviews

Managers are generally supportive and technically competent. They are accessible for one-on-ones and often help unblock work. Performance feedback is fairly direct and focused on measurable outcomes. Some employees mention that managerial styles differ between teams, with some managers being more hands-off and others more involved. If you prefer clear goals and autonomy, many managers will fit that style. For people who need step-by-step guidance, you may find variation depending on the team.

Learning & Development

Learning is mostly on-the-job. Employees learn a lot through incident response, paired debugging, and cross-team projects. There are occasional formal training sessions and knowledge-sharing demos, but self-directed learning is expected. The company supports conference attendance and certifications when they align with business needs. If you enjoy learning by doing and being mentored by experienced colleagues, this environment will be conducive to growth.

Opportunities for Promotions

Promotion pathways exist but are frequently tied to visible impact and cross-functional contributions. You will need to demonstrate consistent delivery, ownership, and the ability to influence beyond your immediate role. Promotion timelines can be uneven — some people move up quickly, while others take longer due to shifting priorities or limited open roles. Overall, opportunities are present but competitive.

Salary Ranges

Salaries are market-competitive but vary significantly by role and location. Engineering and SRE roles tend to be on the higher end of the scale, while some support and operations roles sit closer to market median. Compensation is often calibrated to product criticality and technical skill level. Total pay packages are typically aligned with industry standards for mid-size tech companies and may include equity components.

Bonuses & Incentives

There are performance-based bonuses and occasional spot awards. Bonus schemes are usually tied to company or team performance metrics rather than ad hoc rewards. Equity or stock options are commonly part of packages for longer-term employees and are intended to align interests with company growth. Incentive structures are clear in principle, though the realized payout depends on company performance and role.

Health and Insurance Benefits

Health benefits are standard and cover medical, dental, and vision. There are employer-sponsored plans with reasonable coverage levels and options for dependents. The company also provides basic wellness resources and some mental health support. Benefits are comparable to peers in the industry and are generally viewed positively by employees who need family coverage.

Employee Engagement and Events

Engagement initiatives include town halls, hack days, and team offsites. Events are often casual and geared toward building team rapport. During quieter business periods there are social activities and learning sessions to keep people connected. The company makes an effort to involve remote team members, though some remote employees feel local events dominate.

Remote Work Support

Remote work is supported and many teams operate in a hybrid model. Communication tools are heavily used, and documentation is emphasized to keep distributed teams aligned. Some roles require on-call presence or occasional in-office days, but most positions can be done remotely with reasonable flexibility. The remote experience will depend on your team’s habits and timezone alignment.

Average Working Hours

Average working hours are typical for a tech company — generally a standard workweek with occasional extended hours during incidents or key releases. On-call duties add variability for certain roles, and during high-priority launches some overtime is common. Work hours are not usually extreme over long periods, but short spikes do occur.

Attrition Rate & Layoff History

Attrition has fluctuated over time, with higher turnover during restructuring phases and lower churn in stable product cycles. There have been past layoffs and team reorganizations, reflecting business shifts. Employees considering a role here should expect some historical instability but also recognize that recent efforts have focused on stabilizing teams and improving retention.

Overall Company Rating

Overall, this company offers strong hands-on experience, a collaborative culture, and decent compensation for the industry. You will gain real operational skills and work with motivated peers. There are trade-offs in stability and promotion pacing, and role choice will significantly affect work-life balance. For candidates who want to learn rapidly, enjoy responsive environments, and value mission-driven work, this company is a solid fit.