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Zabbix Employees Reviews, Feedback, Testimonials

Open-source monitoring softwareRiga, Latvia101-250 employees
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About Zabbix

Zabbix is an open-source IT monitoring solution headquartered in Riga, Latvia, that helps organizations monitor networks, servers, cloud services, and applications in real time. The company offers Zabbix software for metrics collection, alerting, visualization, and capacity planning, with enterprise support, training, and consulting services for large-scale deployments. Zabbix is well-regarded in the DevOps and IT operations community for its flexibility, scalability, and strong open-source community contributions. Workplace culture around Zabbix projects tends to attract engineers who value open-source collaboration, performance optimization, and hands-on problem solving; many teams emphasize continuous learning and community engagement. A unique detail is the project's longevity and active community, which has built a broad library of templates and integrations used worldwide. For professionals interested in systems monitoring, observability, or site reliability engineering, involvement with Zabbix offers practical exposure to large-scale monitoring architectures and customer-facing consulting engagements. Keywords: IT monitoring, open-source, observability, DevOps, SRE careers.

Detailed Zabbix employee reviews & experience

Employee Testimonials

I spoke with several current and former employees to get a real feel for working at Zabbix. People often mention a friendly, technical-first atmosphere and a strong sense of ownership. You’ll hear engineers say they like the autonomy and the chance to work on open-source monitoring tools that have real-world impact. Some product and support staff will tell you the pace can pick up around releases, but overall they appreciate collaborative teams and practical problem solving.

Not every story is glowing. A few employees note that processes can feel informal at times and that onboarding varies depending on team and location. If you prefer very rigid structures, you might find that challenging. But if you enjoy learning by doing and care about contributing to open-source projects, working at Zabbix can be rewarding.

Company Culture

Company culture at Zabbix is often described as pragmatic, engineering-driven, and community-minded. There is a clear emphasis on product quality and customer needs, and many employees enjoy being part of an organization where technical excellence is valued over top-down buzzwords. You will find people who are passionate about monitoring, metrics, and reliability.

The culture encourages open communication and knowledge sharing. Company events and internal tech talks are common, and many teams are happy to mentor junior colleagues. At the same time, some staff feel the culture leans toward the technical core, so non-engineering roles may need to proactively create visibility for their contributions.

Work-Life Balance

Work-life balance at Zabbix is generally positive. Many employees report manageable workloads that allow for personal time, and flexible hours are common in day-to-day practice. There are busier periods, such as product releases or major customer issues, where you may need to put in extra effort for short stretches.

If you value a predictable schedule, check the team-specific expectations during interviews. The phrase “work-life balance at Zabbix” comes up frequently in reviews as a plus, especially for those in development and QA roles.

Job Security

Job security is reasonable. The company has a steady business model around enterprise monitoring and support subscriptions. There are no persistent signs of instability, and layoffs appear uncommon. Employees should expect occasional reorganization as the product and market evolve, but it is not the norm for frequent, large-scale reductions in force.

Leadership and Management

Leadership communicates a clear product vision centered on reliability and customer success. Senior leaders are typically accessible and technically competent, which helps build trust. They invest in the core product and in community engagement, and they tend to make decisions with a long-term perspective.

Management styles vary by region and team. Some managers are hands-on and mentor-driven, while others are more delegative. The organization is moving toward more consistent people-management practices, though there remains room for improvement in formalizing career paths and performance feedback.

Manager Reviews

Managers are generally seen as supportive and technically savvy. Many employees say their managers advocate for their teams and are willing to secure resources when needed. Constructive feedback and regular one-on-ones are common in the better-performing teams.

Areas for improvement include more consistent training for new managers and clearer expectations around promotions and performance metrics. If you have a strong manager, your experience will likely be very positive.

Learning & Development

Learning and development opportunities are available and valued. Technical workshops, internal knowledge sharing sessions, and access to conference attendance are typical. The company supports learning that directly benefits the product and customer outcomes.

Formal training programs exist but may not be as extensive as at very large tech firms. Employees who take initiative to pursue certifications or external courses often find generous support from managers.

Opportunities for Promotions

Opportunities for promotions exist but are often tied to demonstrated impact and initiative. Career progression is clearer in technical tracks where contributions to the codebase, community, and product are visible.

Non-technical roles may require more proactive discussion with managers to create promotion paths. Promotions will usually follow sustained performance rather than rapid title inflation.

Salary Ranges

Salary ranges vary by location, role, and experience. Typical ranges for engineering roles in Western Europe might be mid to senior levels roughly between €40,000 and €90,000 annually, while comparable roles in North America may range from roughly $70,000 to $140,000. Support and operations roles are usually lower, and senior leadership is compensated at market rates for the region.

Salaries will depend on local cost of living, remote-work arrangements, and experience. Candidates should request specific ranges for the hiring location during recruitment.

Bonuses & Incentives

Bonuses and incentives are available but are not the dominant compensation component. Performance-based bonuses and contract-specific incentives exist for sales and leadership roles. There are occasional company-wide bonuses tied to business milestones, but they are not guaranteed year to year.

Health and Insurance Benefits

Health and insurance benefits are generally competitive and align with regional norms. Full-time employees commonly receive medical coverage, and in some countries dental and vision are included. Parental leave, sick leave, and statutory benefits follow local regulations.

Employee Engagement and Events

Employee engagement is fostered through regular internal meetups, product demos, and hackathons. Company-sponsored gatherings and team retreats happen periodically and are appreciated by staff for morale and cross-team bonding.

Remote Work Support

Remote work support is robust. Many roles are remote-friendly, and the company provides tools and allowances to enable distributed teams. Communication norms are tuned to asynchronous collaboration, which helps remote employees stay connected and productive.

Average Working Hours

Average working hours are typical for a tech company: most full-time employees work approximately 40 hours per week. Peak periods may require additional hours but sustained overwork is not the norm.

Attrition Rate & Layoff History

Attrition rates appear moderate and stable. The company does not have a public history of repeated mass layoffs. Most departures tend to be voluntary moves or role changes rather than involuntary reductions.

Overall Company Rating

Overall, the company offers a solid environment for people who care about open-source monitoring, product stability, and technical craftsmanship. There is a pragmatic company culture at Zabbix and reasonable work-life balance at Zabbix for many roles. You will find supportive managers, learning opportunities, and fair compensation that varies by market. If you like working on infrastructure-level software and prefer a collaborative, technically focused workplace, this is a company worth considering.

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