ZoomInfo Employees Reviews, Feedback, Testimonials

Employee Testimonials

“I joined as an SDR and the onboarding was fast but friendly — you will be thrown into the deep end, but there are people willing to help.” Another colleague shared, “I appreciate the competitive compensation and transparency around goals, but some quarters feel very sales-driven.” You will hear a mix of excitement about product-market fit and occasional frustration about pace. For many, working at ZoomInfo means a steep learning curve, visible impact, and a team-focused environment. If you like measurable results and quick feedback loops, you will probably enjoy it.

Company Culture

The company culture at ZoomInfo is energetic and performance-oriented. Teams tend to celebrate wins loudly and iterate quickly when things do not go as planned. There is a strong emphasis on data-driven decisions and customer impact. Company culture at ZoomInfo leans toward meritocracy: high performers are recognized, and there is visibility for those who deliver. That said, some employees report that the competitive atmosphere can feel intense during busy seasons. Overall, it is a place for people who thrive on measurable goals and collaboration.

Work-Life Balance

Work-life balance at ZoomInfo varies by team. In sales and client-facing roles you will encounter peak times that require longer hours and weekend availability. In many engineering and support teams, hybrid schedules and flexible hours are common, allowing people to manage family and personal commitments. Remote and hybrid arrangements mean you will often be able to structure your day, but you should expect periods where workload spikes. Overall, work-life balance is achievable but depends strongly on role and manager.

Job Security

Job security is reasonable but not guaranteed. As with many SaaS companies, there have been business cycles that prompted restructuring. The company communicates changes and provides severance or support where applicable. Prospective employees should be aware that performance matters and that product priorities can shift. In stable periods, there is steady investment in core products and teams.

Leadership and Management

Leadership is generally seen as visionary when it comes to product and market strategy. Executives emphasize growth, go-to-market efficiency, and customer value. Communication from the top is regular, with town halls and Q&A sessions that aim to explain strategy and metrics. Some employees wish for more granular transparency about resource allocation and long-term roadmaps. Management practices vary across departments, so your experience will be influenced by which leaders you work with directly.

Manager Reviews

Managers are typically driven, metrics-focused, and supportive of career growth when they have bandwidth. Good managers provide clear goals, regular feedback, and advocate for their teams. Less effective managers may prioritize short-term targets over individual development. It is important to look for managers who demonstrate empathy and invest in coaching. Reviews often highlight that a manager can make or break the daily experience at the company.

Learning & Development

There is a solid focus on learning and development. The company invests in role-specific training, product certifications, and access to online learning platforms. New hires often go through a structured onboarding program, and internal knowledge-sharing sessions are frequent. Career development plans are available, though the clarity and execution of those plans can differ by manager. If continuous learning matters to you, there are many resources to tap into.

Opportunities for Promotions

Opportunities for promotions exist and are tied to performance and demonstrated impact. Advancement paths in sales are relatively clear (SDR → AE → Sales Leadership), while technical and product tracks require visible contribution to projects and cross-team influence. Promotions can be competitive, and timing may be influenced by business priorities and headcount planning. High performers who network and document their achievements tend to move faster.

Salary Ranges

Compensation is generally competitive for the market. Estimated ranges (US, approximate):

• Entry-level SDR: $55,000–$80,000 base (plus commission)
• Account Executive: $70,000–$150,000 base (plus commission)
• Software Engineer: $100,000–$180,000 base depending on level
• Product Manager: $110,000–$170,000 base
• Customer Success Manager: $70,000–$130,000 base (plus potential bonus) These figures vary by location, experience, and role. Total compensation packages often include equity or RSUs.

Bonuses & Incentives

Bonuses and incentives are prominent, especially in sales and revenue-influencing roles. On-target earnings for sales roles are structured with aggressive commission plans. Non-sales teams may have annual performance bonuses tied to company and individual goals. Incentive programs are meant to align employees with growth targets and customer retention metrics.

Health and Insurance Benefits

Health benefits are comprehensive, with medical, dental, and vision plans commonly offered. There is typically access to mental health resources and wellness programs. Benefits packages may include flexible spending accounts and life insurance. Overall, health and insurance offerings are in line with industry standards and are considered a solid part of total compensation.

Employee Engagement and Events

Employee engagement is fostered through regular all-hands meetings, team offsites, hackathons, and virtual social events. There are interest groups and affinity networks that promote inclusion and networking. Events are used to celebrate wins and align teams on priorities. Engagement levels are generally high, though some remote employees report missing in-person camaraderie.

Remote Work Support

Remote work support is strong. The company supports hybrid and fully remote roles depending on function. Remote employees are given tools for collaboration, stipends for home office setups in many cases, and access to virtual meeting technology. Managers are encouraged to maintain inclusive practices for distributed teams.

Average Working Hours

Average working hours vary: many roles average 40–45 hours per week in steady periods. Sales and customer-facing roles may see 50+ hours during quota pushes or product launches. Engineering and back-office teams tend to have more predictable schedules with occasional crunch times.

Attrition Rate & Layoff History

Attrition is typical for a high-growth tech firm: there is turnover in both junior and mid-level roles. The company has undergone periodic restructuring consistent with industry cycles, which has led to layoffs at certain points. When restructuring has occurred, the company has provided guidance and support to affected employees. Prospective hires should be aware that the technology sector can be cyclical.

Overall Company Rating

Overall, this organization earns a positive rating for its market-leading product, competitive pay, and growth opportunities. You will find motivated colleagues, strong learning resources, and clear incentives for high performers. Challenges include variability in manager quality, cyclical pressure on job security, and occasional long hours in sales-focused teams. If you are seeking a fast-paced, results-oriented environment and want to grow quickly, this is a solid place to consider working at ZoomInfo.